Shop Management Software
Effective Date: October 9, 2026
These Terms of Service govern your use of the GARAVEX website, online appointment scheduling system, and related communications. By using our website or scheduling services, you agree to these terms.
GARAVEX provides automotive repair, maintenance, diagnostic, inspection, and related services.
Information provided through our website is intended for general informational and scheduling purposes and does not constitute a final diagnosis, repair estimate, or guarantee of service.
Customers may use our website to request or schedule automotive service appointments. Appointment availability may change, and GARAVEX may contact you regarding your requested appointment.
Submission of an online appointment does not guarantee that a particular repair will be completed during the selected appointment window. Additional diagnostic time, parts, labor, or authorization may be required.
Customers may voluntarily opt in to receive SMS text messages from GARAVEX by checking the SMS consent box on our online appointment scheduling form.
By opting in, you agree to receive text messages from GARAVEX at the telephone number you provide. Messages may include appointment confirmations, appointment reminders, service-related updates, and customer-care communications.
Message frequency varies. Message and data rates may apply.
Reply STOP to any message to opt out of receiving future SMS messages. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any goods or services from GARAVEX.
Carriers are not liable for delayed or undelivered messages.
GARAVEX trial access is provided solely so a prospective automotive repair business can evaluate GARAVEX for its own legitimate business operations. GARAVEX may limit, suspend, or terminate trial access at any time when it reasonably believes an account presents a security, abuse, fraud, or competitive-intelligence risk.
Trial users may not use GARAVEX to conduct competitive analysis, benchmarking, reverse engineering, source-code discovery, feature extraction, product mapping, or to design, develop, train, market, or improve a competing software product or service.
Software companies, software developers, technology vendors, and businesses that develop, market, operate, or provide competing shop management, automotive service, repair-management, estimating, inventory, or related software are not eligible to use a GARAVEX free trial unless GARAVEX provides prior written authorization. This restriction applies whether the account is created directly or through an employee, contractor, affiliate, agent, or other representative.
GARAVEX may verify the identity and business purpose of a trial registrant and may immediately suspend or terminate a trial when the registrant does not meet these eligibility requirements.
Users must not attempt to bypass subscription or feature restrictions, access another shop's data, probe unauthorized API endpoints, scrape or systematically collect application content, or otherwise interfere with GARAVEX security or tenant isolation.
GARAVEX may monitor application activity for security, fraud prevention, tenant-isolation testing, abuse detection, and enforcement of these terms. Suspicious or unauthorized activity may result in immediate suspension or termination of the account.
Free trials are intended for evaluation of the Starter tier unless GARAVEX expressly provides different access. Internal GARAVEX test accounts may have broader access for development and quality assurance.
When using our appointment scheduling system, you agree to provide accurate information, including your name, telephone number, vehicle information, and other information reasonably necessary to process your appointment request.
Any pricing or service information provided through the website is not a final repair estimate unless specifically stated otherwise.
Repairs may require inspection or diagnosis before an accurate estimate can be provided. Additional repairs will not be performed without appropriate customer authorization when authorization is required.
We make reasonable efforts to keep our website and scheduling system available and accurate. However, we do not guarantee uninterrupted access or that the website will always be free from errors or technical problems.
Your use of our website and communications is also subject to our Privacy Policy.
Please review our Privacy Policy for information about how GARAVEX collects, uses, and protects personal information and information associated with SMS communications.
GARAVEX may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date.
Questions regarding these Terms of Service may be directed to:
GARAVEX
Email: support@garavex.com